Returns & Exchanges

At Lone Star Adhesive, we stand behind the quality of our bonding solutions and offer a 30-day window for returns on unopened and unused products. If you are not completely satisfied with your purchase, our team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the unused adhesive products in their original packaging to prevent damage during transit, ensuring the RMA number is clearly marked on the outside.

• 3.
  Ship the Items

  Send your package to our Texas distribution center using a trackable shipping method to ensure your return is received safely.

• 4.
  Receive Refund or Credit

  Once our quality control team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.